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At Cato Networks, we have a team of veteran technology and security experts, looking to change the world. We believe that while good engineers can create simple solutions for complex problems, great engineers can make complex problems – simple.

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Product Management

Technical Trainer, UK

Location: London, United Kingdon

About The Position

Cato Networks is the provider of the world’s first SASE platform, Cato SASE Cloud. SASE (Secure Access Service Edge) is the convergence of network and network security into a unified, global, and cloud-native service. You can read more about SASE here.

We’re looking for a highly motivated Technical Training Manager who is passionate about educating, upskilling and enhancing the abilities of others, including Customers, Partners and Employees. This individual will need to be articulate whilst also wanting to have fun while they make history.

As a member of the Product Management team, you will be working closely with Sales Engineering, Customer Success, R&D and other Catonians to help define, plan, build and execute the ongoing onboarding and continuous learning needs for our technical stakeholders.

Responsibilities

  • Streamline onboarding, everboarding and continued technical education of our field teams.
  • Conduct Skills assessment, aptitude testing and gap analysis for Cato Stakeholders to maintain ability and identify opportunities for development.
  • Manage the technical education platforms at Cato to facilitate access to educational materials.
  • Establish a 'Train the Trainer' mentality for Cato employees
  • Produce 'best-practise' documentation and articles through field engagements
  • Management, ownership and production of Cato Technical Certifications
  • Create and maintain training materials and enablement content for employees, customers and partners

Requirements

  • At least 3 years’ experience in a Technical Training or Instructional Design role
  • Excellent and articulate oral and written communication skills with a passion for working with customers
  • Ability to adapt and work efficiently in a rapidly changing dynamic environment with a willingness to manage multiple simultaneous projects
  • Great troubleshooting abilities and passion to dive into complicated technical problems in real production environments
  • Ability to work with a globally dispersed, cross cultural team
  • Excellent Presentation skills (experience with live streaming or video editing a plus)
  • A constant desire to personally develop, and to help others learn
  • Comprehensive experience and deep knowledge of network, endpoint, and cloud security solutions
  • Experience with SASE and security cloud services is an advantage


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