IT Skills or IT Outcomes? This is usually a simple question to answer because these have traditionally been linked. However, the persistent shortage of IT skills adversely affects an Infrastructure and Operations (I&O) leader’s ability to recruit, train and retain their staff, impacting their ability to deliver IT outcomes. As a result, this has influenced numerous recommendations for organizations to consider alternatives.
This Gartner Maverick Research report proposes a unique strategy for achieving IT outcomes while optimizing costs and increasing efficiency.
In this report, Gartner outlines the following findings and recommendations:
- By 2030, IT leaders will fail to fill 75% of their job listings, compared with 25% in 2023
- By 2030, 90% of IT talent will work for vendors or service providers, up from 30% in 2023
- Avoid hiring IT staff for skills alone and focus on acquiring IT outcomes through products and services instead
- Seek out staff skilled in vendor sourcing and management to transition the organization into an outcomes-based delivery function
This report provides the information you require to understand the impact of the current staffing situation and the subsequent recommendations to alleviate the strain.