Cato Networks Support Portal

A self-service support portal, offers a full range of customer support features, such as opening, updating and tracking technical support incidents quickly and conveniently; Finding technical documents, FAQs, full products guides, product updates, notifications, and more, using a robust Knowledge Base. Access Cato Networks Online Support, by browsing to and register with your support account.


Email services, allowing you to create technical tickets in our system easily, by sending email to [support[at]].


Chat services are part of Cato Networks Management Application, after login you have the option to chat with a Technical Support Engineer representatives based on available free seat.


Talk Services, 24x7x365, allowing you to call directly to Cato Support. All calls are recorded in order to further improve our services and for quality assurance purposes.
USA: +1 (505) 333-4070
United Kingdom: +44 114 303 3899
Israel: +972 3 720 7171

Text Messages

To create a support ticket, send your inquiry using SMS to the following numbers:
USA: +1 (201) 890-7666
United Kingdom: +44 1606 800066
Israel: +972 52 628 5630