Cato Networks Support Portal

Cato Networks operates a global cloud service, Cato Cloud, delivering converged networking and security services to enterprises of all sizes. Cato prides itself in our expert and customer-focused support organizations. As more customers buy into our vision and adopt our platform, Cato is committed to ensure the customer experience with our service and our team is truly great – even when things go wrong. Simply put, we are with you and will make all efforts to minimize and mitigate any service disruption if and when they occur.

A self-service support portal, offers a full range of customer support features, such as opening, updating and tracking technical support incidents quickly and conveniently. You can also find technical documents, FAQs, full products guides, product updates, notifications, and more, in Cato’s robust Knowledge Base.

Visit Cato Networks online Support at and log in to your Support account.

For additional information, go to our guide for submitting service requests or watch this video.


Call our Services, 24x7x365, and talk directly to Cato Support. All calls are recorded to help improve our services and for quality assurance.

USA: +1 (505) 333-4070
United Kingdom: +44 114 303 3899
Israel: +972 3 720 7171
Singapore: +65 3138 9013


Send emails to easily follow-up and respond to previously created tickets in our Support system.
New ticket creation is available only via the Support portal / Phone.

The network you have been waiting for is here.
Prepare to be amazed.