Cato Networks Support Portal
Cato Networks operates a global cloud service, Cato Cloud, delivering converged networking and
security services to enterprises of all sizes. Cato prides itself in our expert and customer-focused support
organizations. As more customers buy into our vision and adopt our platform, Cato is committed to
ensure the customer experience with our service and our team is truly great – even when things go
wrong. Simply put, we are with you and will make all efforts to minimize and mitigate any service
disruption if and when they occur.
A self-service support portal, offers a full range of customer support features, such as opening, updating and tracking technical support incidents quickly and conveniently; Finding technical documents, FAQs, full products guides, product updates, notifications, and more, using a robust Knowledge Base. Access Cato Networks Online Support, by browsing to https://support.catonetworks.
Email services, allowing you to create technical tickets in our system easily, by sending email to [firstname.lastname@example.org].
Chat services are part of Cato Networks Management Application, after login you have the option to chat with a Technical Support Engineer representatives based on available free seat.
Talk Services, 24x7x365, allowing you to call directly to Cato Support. All calls are recorded in order to further improve our services and for quality assurance purposes.
USA: +1 (505) 333-4070
United Kingdom: +44 114 303 3899
Israel: +972 3 720 7171
Singapore: +65 3138 9013