When SASE Meets DEM: Revolutionizing the User Experience 

In today’s fast-evolving business world, IT Teams must ensure seamless user experiences to stay competitive. As networks grow more complex, IT faces increasing challenges in identifying and resolving performance issues that impact user productivity and satisfaction. Cato Digital Experience Monitoring (DEM) addresses these challenges, helping IT ensure optimal user experiences. 

Why the User Experience Is So Important 

Now is the time for IT teams to adopt DEM. Its growing importance in optimizing user experience and understanding interactions with applications is driving widespread adoption across enterprises.  Traditional monitoring tools often lack the comprehensive visibility needed to address performance issues effectively. DEM helps overcome these visibility challenges by monitoring traffic and user interactions.  This enables IT to optimize the user-to-application experience, Without DEM, IT teams can struggle to pinpoint the root causes of performance issues, leading to frustrated users. By providing end-to-end visibility, DEM ensures smooth, optimized user experiences. 

Cato DEM Helps IT Optimize the User Experience  

Cato DEM empowers businesses to boost end-user productivity and optimize application experiences. By leveraging real-time and historical network metrics enriched with user, application, and security data, Cato DEM offers extensive, actionable insights. This enables IT teams to resolve experience issues, resulting in higher user productivity and satisfaction, ultimately driving business success. 

The 3 pillars of Cato DEM 

• Visibility: Cato DEM provides deep visibility into networking and application performance, enabling businesses to maintain optimal operations. This is valuable in supporting a productive hybrid workforce and maintaining a consistent user experience across home office, campus, café, or anywhere for that matter.  Users must be able to transition seamlessly between environments to enable them to focus on their tasks.  Features like hop-by-hop visibility with network path analytics allow IT teams to swiftly identify and resolve bottlenecks and performance issues.  

• Proactiveness: As organizations embark on digital transformation, maintaining performance is critical to avoid disruptions. Cato DEM allows IT teams to predict and solve user experience problems before they impact the user. This helps businesses uphold elevated levels of user satisfaction and productivity.  Cato’s AI-powered engines identify correlations across network monitoring events to generate actionable stories.  This provides IT teams with the critical insights they need for faster analysis and remediation.   

• Efficiency: Cato DEM enables Help Desks to remediate issues quickly.  Real-time monitoring and user-centric data help identify problems that are directly impacting users. Reduce ticket volume by quickly addressing issues and avoiding the need for further investigation.  DEM enables IT to prioritize critical issues that directly affect user productivity, ensuring that the most impactful problems are addressed first. Proven remediation playbooks guide IT teams in resolving issues quickly, reducing the need for specialized expertise.  

What Sets Cato Apart 

Cato DEM stands out from other DEM solutions due to its unique features and capabilities: 

• Expanding SASE Business Value: Cato DEM is implemented as a native component of Cato SASE Cloud Platform.  This offers businesses a significant advantage over other SASE solutions that focus solely on security and networking. Customers can gain the DEM capability simply by flipping a switch to enable the feature.  Overall, organizations lower operational costs and eliminate the need for additional standalone tools. 

• Exceptional Contextual Insights: Gain a comprehensive understanding of your user’s experience with a unified view of end-user device, network path, and application issues.  This comprehensive approach provides IT teams with an experience score using hundreds of thousands of data points across all applications.   

Final Insights for Optimal Performance 

Cato DEM enables IT Teams to successfully carry out strategic cloud migration projects with minimal risk and obstacles. It ensures optimal user experience, minimizes interruptions, and simplifies IT processes, resulting in higher productivity, cost reduction, and improved IT efficiency.   

By using Cato DEM, companies can actively manage their digital interactions, ensuring users remain productive and satisfied, regardless of their location, device, or application. This proactive monitoring and troubleshooting approach is essential for businesses striving for success in today’s competitive landscape. 

For more information, visit the Cato DEM Webpage 

About The Cato Cloud SASE Platform 

Cato Networks provides a single-vendor SASE platform offering comprehensive threat prevention, data protection, and incident detection and response. The Cato SASE Cloud Platform replaces legacy infrastructure with a modular, cloud-native architecture that integrates advanced SD-WAN, a global cloud network, and an embedded security stack, including NGFW, SWG, ZTNA, and advanced threat protection. Cato’s globally distributed service delivers low-latency, secure connectivity for hybrid workforces, with seamless integration across on-premises and cloud environments. The platform optimizes and secures global operations, supporting digital transformation by simplifying network and security management. 

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