Digital Experience Monitoring (DEM)
See the experience. Fix what breaks it.
Cato DEM empowers IT teams to support strategic digital transformation projects with minimal risk to end-user experience.
Proactive, not reactive.
AI-powered engines correlate real-user monitoring and synthetic probing to catch issues before users feel them.
Zero sensors. Instant value.
A feature of the Cato SASE Cloud, with no sensors to deploy and no integration work.
Slow apps stall the business.
Visibility gaps across the path
Enterprises lack visibility to pinpoint whether poor performance starts at the endpoint, local network, WAN, PoP, or application.
Longer troubleshooting
Without hop-by-hop visibility, troubleshooting takes longer and issues are often found too late.
Hard to prove ROI
Improvements after SD-WAN, SSE, or ZTNA rollouts are harder to prove without comprehensive performance data.
Productivity suffers
Poor performance visibility leads to extended user wait times and reduced productivity across the enterprise.
Full end-to-end visibility.
Cato DEM provides end-to-end visibility across the full user-to-application path, combining real user monitoring, synthetic probes, device insights, and AI-driven analysis to identify issues faster, prove experience improvements, and help IT resolve problems before users, branches, or applications are impacted.
End-to-End Visibility
See performance across endpoints, networks, PoPs, and applications in one view.
Proactive Operations
Detect issues early with real user monitoring and synthetic probes.
Faster Troubleshooting
Isolate root cause faster and reduce time spent on manual investigation.
Going Beyond SASE with Digital Experience Monitoring (DEM)
Digital Experience Monitoring (DEM) Capabilities
Immediate value with zero setup
Cato DEM is a feature of the Cato SASE Cloud Platform — IT teams can activate it and immediately see the benefits.
- No sensors to deploy or integration work
- Data auto-collected from Cato Client, SD-WAN, PoPs, backbone
- Performance baselines calculated automatically
See what breaks user experience
Cato DEM gives IT teams a clear view across the full user-to-application path.
- Full path from endpoint, Wi-Fi, and local network to WAN, PoP, and application
- Pinpoint issues faster and eliminate guesswork
- Shorter troubleshooting cycles and less productivity loss
Proactively identify and address issues
Cato DEM's AI-powered engines correlate real-user monitoring and synthetic probing to persistently check network-path performance.
- AI correlates real-user and synthetic monitoring
- Persistent network-path performance checks
- Preempt issues during migration and expansion
Validate performance and prove business value
Cato DEM helps IT measure real user experience across SaaS, private applications, branches, and hybrid users.
- Show whether SD-WAN, SSE, and UZTNA changes improve performance
- Validate outcomes and justify investment
- Demonstrate business value with clear experience data
Pinpoint network and voice issues precisely
Cato DEM goes beyond basic monitoring with deeper visibility into Wi-Fi, Socket, underlay, and application performance.
- Covers business-critical VoIP apps such as Teams, Zoom, and WebEx
- Isolate network and voice issues faster and reduce blame shifting
- Resolve user-impacting problems more precisely
Standardize incident management
DEM stories identify a series of correlated performance issues, presented in Cato's SASE-based XOps in a prioritized list.
- Prioritized, correlated DEM stories
- Enriched with AI and ML insights
- Unified in Cato XOps for cross-team work
Single pane of glass for DEM and SASE
Cato DEM is a native component of the Cato Management Application, consistent with every other CMA functionality.
- Native component of the Cato Management Application
- Consistent dashboards, logs, events, and objects
- Incidents presented within Cato XOps
Watch how Cato does it
Customers love Cato
DEM is a powerful tool that has transformed our troubleshooting workflows. It provides deep granularity, making it fundamental to our processes, and once configured, runs transparently without daily adjustments.
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Live product demonstration where applicable
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