Cato Networks Support Portal

Cato Networks operates a global cloud service, Cato Cloud, delivering converged networking and security services to enterprises of all sizes. Cato prides itself in our expert and customer-focused support organizations. As more customers buy into our vision and adopt our platform, Cato is committed to ensure the customer experience with our service and our team is truly great – even when things go wrong. Simply put, we are with you and will make all efforts to minimize and mitigate any service disruption if and when they occur.

Knowledge Base

Cato’s robust Knowledge Base includes technical documents, FAQs, full products guides, product updates, notifications, and more

Guide for Submitting Service Requests

For additional information, go to our guide for submitting service requests.

Cato Self-Service Portal

Our self-service support portal, offers a full range of customer support features, such as opening, updating and tracking technical support incidents quickly and conveniently.